Refund Policy, Terms of Service, and Privacy Policy
CITY FOOD HALL, LLC (“CITY FOOD HALL”) operates CITYFOODHALL.com and may manage other websites.
Privacy Commitment: CITY FOOD HALL is dedicated to protecting the privacy of our website visitors, newsletter subscribers, webinar registrants, members, and those providing contact information. We are strongly opposed to unauthorized commercial email delivery (spam).
Contact Us: For questions or concerns about our Privacy and Spam Policy, or to report spam abuse, please email info@cityfoodhall.com. We respect your privacy regarding any information we may collect while operating our websites. By using our website and services you agree to the following policies and terms of use. These terms are subject to change.
How Your Personal Information May Be Used
Non-Personally-Identifying Information: We collect non-personally-identifying information that web browsers and servers typically make available (e.g., browser type, language preference, referring site, and the date and time of each visitor request). This information helps us understand how visitors use our website. We may release aggregated non-personally-identifying information, such as usage trends.
Potentially Personally-Identifying Information: We collect potentially personally-identifying information like IP addresses for logged-in users and commenters on our blogs/sites. This information is disclosed only under the same circumstances as personally-identifying information and is visible to site administrators.
How We Use Your Personal Information
We may use your personal information to:
Operate and maintain our website
Create and manage your account
Send you promotional information (with opt-out options)
Send administrative communications
Respond to your comments or inquiries
Provide user support
Track and measure website performance
Process payments for purchases
Protect against unauthorized or illegal activities
Review marketing effectiveness and analyze demographic trends
Notify you about new information or services
Send promotional materials
Information Sharing: We do not rent or sell your personally identifiable information to third parties. We may share your information with third parties when authorized.
Third-Party Service Providers
We use third-party service providers for various website functions. Their use of your personal information is governed by their respective privacy policies.
Contact Information and Support: Contact us through forms, emails, or chat. Information provided via these methods is stored on our servers or those of our service providers.
Comments: We use Disqus for blog comments. Your personal information for comments will be stored on Disqus servers per their privacy policy.
Newsletters: We use Mail Chimp and Send Grid for email newsletters. They collect contact information and track interactions. You can unsubscribe at any time using the link in our emails.
Purchases: We use Eventbrite for payment processing, which collects personal and payment information.
Website Visitors
We collect non-personally-identifying information (e.g., browser type, language preference, referring site, and the date and time of each visitor request) to understand how visitors use our website. We may release aggregated non-personally-identifying information from time to time.
We also collect potentially personally-identifying information like IP addresses for logged-in users and commenters. This information is disclosed under the same circumstances as personally-identifying information and is visible to site administrators.
Gathering Personally-Identifying Information
We collect personally-identifying information based on the nature of your interaction with our website. For example, signing up requires a username and email address. Transactions require additional personal and financial information. We collect only the necessary information and do not disclose it except as described below. You can refuse to supply information, but it may limit your ability to engage in certain activities.
Aggregated Statistics
We may collect and publicly display aggregated statistics about visitor behavior on our website. However, we do not disclose personally-identifying information except as described below.
Protection of Certain Personally-Identifying Information
We disclose potentially personally-identifying and personally-identifying information only to employees, contractors, and affiliated organizations that need to process it on our behalf or provide services and have agreed not to disclose it to others. Some of these parties may be located outside your home country. By using our website, you consent to this transfer of information.
We do not rent or sell potentially personally-identifying and personally-identifying information. We disclose it only in response to legal requests or when necessary to protect our rights, third parties, or the public.
Email Communication: If you are a registered user and have provided your email, we may send occasional emails about new features, solicit feedback, or keep you updated. We may publish requests sent to us to clarify or respond to inquiries.
We take all necessary measures to protect against unauthorized access, use, alteration, or destruction of your information.
Cookies
A cookie is a string of information stored on a visitor’s computer that the browser provides each time the visitor returns. We use cookies to identify and track visitors and their preferences. Visitors who do not wish to have cookies placed on their computers should set their browsers to refuse cookies, though some website features may not function properly.
Business Transfers
In the event of a business transfer or acquisition, user information may be transferred or acquired by a third party. You acknowledge that such transfers may occur and that any acquirer may use your personal information as set forth in this policy.
Rights Related to Your Personal Data
Opt-out: Unsubscribe from future emails using the link provided or by contacting us.
Access: Request access to your personal information.
Amend: Request amendments to your personal information.
Forget: Request the deletion of your personal data (subject to legal and transactional obligations).
Children’s Information
We do not knowingly collect personal information from children under 16. If a parent or guardian believes we have such information, please contact us to remove it promptly.
Spam Policy
We are strongly opposed to spam and only send emails to users who have explicitly requested them. All communications will be relevant to your requests.
Web Links
Our website may contain links to other sites. We are not responsible for their privacy practices or content. Please read their policies when leaving our site.
TERMS AND CONDITIONS
Paid memberships and/or giftcards used at CITY FOOD HALL are not eligible for any refunds due to the fact we provide such deep discounts on the pricing and access to ongoing events and services. These Terms and Conditions, together with the Privacy Policy, which is hereby incorporated as if set forth fully herein, represent the entire agreement between the User and CITY FOOD HALL with respect to use of and material available on or through this Website, and supersede all prior or contemporaneous communications and proposals, whether electronic, oral, or written between the User and CITY FOOD HALL with respect to this Website. Any rights not expressly granted herein are expressly reserved.
Contact Us
For further questions or comments about our website or this policy, email us at info@cityfoodhall.com.
Let me know if there are any specific sections you'd like to further adjust or refine.